Widerrufsrecht
Digital Product Return Policy
Due to the nature of digital products, all sales are final and non-refundable. However, we may consider refunds in exceptional circumstances:
Eligible for refund:
• Product not delivered within 24 hours
• Product files are corrupted or defective
• Duplicate purchase made in error
• Technical issues preventing download
Not eligible for refund:
• Change of mind after purchase
• Compatibility issues with your software
• Lack of technical skills to use the product
Return Process:
To request a refund, contact us at phonenergy.dnepr@gmail.com within 30 days of purchase. Include your order number and reason for the refund request.
We will review your request within 2-3 business days and respond with our decision.
Contact Information:
Email: phonenergy.dnepr@gmail.com
Response time: 2-3 business days
By purchasing our digital products, you acknowledge and agree to this return policy.